At the Aviat Networks full-service training facility in Santa Clara, Calif., Patrick Davis, director of global support services for Aviat Networks, discusses the numerous offerings that the site can provide. Bringing customers into a closed environment such as the Santa Clara facility allows them to focus on learning the technologies and theories behind microwave wireless backhaul, he says.
We sit down with the customer without distractions outside the office and go over the entire wide portfolio of end-to-end services we offer, Davis says. We cover everything—from IP theory to microwave theory to pathloss to transition from TDM, he says. Product training is on Aviat Networks equipment and other vendors’ devices, such as those from Tellabs.