Top Five Criteria for Selecting Microwave Solutions (and Vendors)

Top Five Criteria for Selecting a Microwave Vendor

Photo credit: rustman / Foter / CC BY-NC-ND

The microwave radio business: a small community in a niche market where everybody tends to know each other. However, if your involvement in the microwave backhaul space goes back any length of time, no doubt you recognize the outside influence that industry analyst firms play within the industry. The analysts at Heavy Reading, Sky Light Research, Infonetics and a handful of others play a prominent role in shaping opinions about microwave radio solutions providers as well as the solutions themselves.

Reports from these analyst research firms remain very important even in a tight-knit place like microwave backhaul. They can make or break the business environment for microwave vendors for months—or years—at a time. For example, Infonetics issued its latest “Microwave Strategies and Vendor Leadership” survey results at the end of June. In this survey, 23 operators—from incumbent to competitive to pure mobile—laid bare their perceptions of not only the dedicated microwave specialist solution providers but also the telecom generalists who dabble in wireless backhaul infrastructure as an afterthought.

What emerged captivates the collective commercial consciousness.

Representing 33 percent of all capital telecom expenditures made worldwide in 2014, the 23 operators polled by Infonetics revealed just what microwave-oriented issues interest them ranked in order from most important to least significant. For 2015, the top five considerations in microwave equipment for the operators in descending order are:

  1. Product reliability
  2. Price-to-performance ratio
  3. Service and support
  4. Pricing
  5. Management solutions

Among all the microwave specialists, Aviat placed first in product reliability, service and support and management solutions. Aviat also placed first in four other categories.

These other categories that also made the list somewhat lower down in Infonetics’ survey have much importance for operators but had their presence muted due to survey methodology, perhaps. For example, solution breadth and technology innovation did not make the top five but without them the operators’ very strong desires for sophisticated and robust microwave solution features such as cross polarization (83 percent rated very important) and high system gain (78 percent rated very important) could not reach fulfillment.

Infonetics did not survey how operators perceive solution providers on specific product features, but objectively Aviat leads not just the microwave only providers but all microwave providers with its extra high power Eclipse IRU 600 EHP +39 dBm radio and across the board support for XPIC (i.e., cross-polarization interference cancellation) on a number of products.

Full disclosure: Aviat also rated número uno for solution breadth and technology innovation among all microwave specialists.

Overall, Aviat Networks was rated No. 1 by Infonetics’ operator survey respondents.


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